PALAZZO SANTAMARINA Luxury Suite & Spa

Facilities & Features PALAZZO SANTAMARINA Luxury Suite & Spa

• General:
• WiFi available in all areas

• Activities:
• Aerobics,
• Bike tours,
• Cooking class,
• Happy hour,
• Live sport events (broadcast),
• Pub crawls,
• Temporary art galleries,
• Themed dinner nights,
• Tour or class about local culture,
• Walking tours

• Services:
• Free WiFi,
• Internet services,
• WiFi

• Food & Drink:
• Bar,
• Breakfast in the room,
• Coffee house on site,
• Fruits,
• Grocery deliveries,
• Kid meals,
• Packed lunches,
• Restaurant,
• Room service,
• Special diet menus (on request),
• Vending machine (drinks),
• Wine/champagne

• Pool and wellness:
• Back massage,
• Beauty Services,
• Body scrub,
• Body treatments,
• Body wrap,
• Couples massage,
• Facial treatments,
• Fitness,
• Fitness centre,
• Fitness classes,
• Fitness/spa locker rooms,
• Foot bath,
• Foot massage,
• Full body massage,
• Hair colouring,
• Hair cut,
• Hair styling,
• Hair treatments,
• Hammam,
• Hand massage,
• Head massage,
• Heated pool,
• Hot spring bath,
• Hot tub/Jacuzzi,
• Indoor pool,
• Indoor pool (all year),
• Infinity pool,
• Light therapy,
• Make up services,
• Manicure,
• Massage,
• Neck massage,
• Pedicure,
• Personal trainer,
• Sauna,
• Shallow end,
• Spa and wellness centre,
• Spa facilities,
• Spa lounge/relaxation area,
• Spa/wellness packages,
• Steam room,
• Swimming Pool,
• Waxing services,
• Yoga classes

• Transport:
• Airport drop off,
• Airport pick up,
• Airport shuttle,
• Airport shuttle (additional charge),
• Bicycle rental,
• Shuttle service,
• Shuttle service (additional charge)

• Reception services:
• Concierge service,
• Express check-in/check-out,
• Invoice provided,
• Lockers,
• Luggage storage,
• Private check-in/check-out,
• Tour desk

• Common areas:
• Garden,
• Outdoor fireplace,
• Outdoor furniture,
• Sun terrace,
• Terrace

• Entertainment and family services:
• Babysitting/child services

• Cleaning services:
• Daily housekeeping,
• Dry cleaning,
• Ironing service,
• Laundry

• Business facilities:
• Fax/photocopying,
• Meeting/banquet facilities

• Shops:
• Barber/beauty shop,
• Minimarket on site

• Miscellaneous:
• Air conditioning,
• Designated smoking area,
• Family rooms,
• Heating,
• Key access,
• Key card access,
• Lift,
• Non-smoking rooms,
• Non-smoking throughout,
• Soundproof rooms

• Safety & security:
• CCTV in common areas,
• Fire extinguishers,
• Safety deposit box,
• Security alarm,
• Smoke alarms

• Safety features:
• Access to health care professionals,
• Face masks for guests available,
• First aid kit available,
• Hand sanitizer in guest accommodation and key areas,
• Process in place to check health of guests,
• Shared stationery such as printed menus, magazines, pens, and paper removed,
• Staff follow all safety protocols as directed by local authorities,
• Thermometers for guests provided by property

• Physical distancing:
• Cashless payment available,
• Physical distancing rules followed,
• Screens or physical barriers placed between staff and guests in appropriate areas

• Cleanliness & disinfecting:
• Guest accommodation is disinfected between stays,
• Guest accommodation sealed after cleaning,
• Guests have the option to cancel any cleaning services for their accommodation during their stay,
• Linens, towels and laundry washed in accordance with local authority guidelines,
• Property is cleaned by professional cleaning companies,
• Use of cleaning chemicals that are effective against Coronavirus

• Food & drink safety:
• All plates, cutlery, glasses and other tableware have been sanitized,
• Breakfast takeaway containers,
• Delivered food is securely covered,
• Food can be delivered to guest accommodation,
• Physical distancing in dining areas